Collaboration solutions such as email, instant messaging or document management solutions have been in existence for a long time and are well established in the marketplace. However, their functional breadth is changing in pace with new user expectations.
Where a simple email solution used to suffice, users now demand integration into their telephony and voicemail services, instant access to a user’s availability, or video and document management solution integration for video web conferencing services.
niu is the leading solutions expert for converged IT and telecoms services, consistently working at the frontiers of the industry to produce pioneering solutions to businesses. As collaborative platforms become the default vehicle for communication and information sharing, they are more exposed to security risks and therefore regulatory compliance.
With many collaboration services being accessible over the Internet, businesses are reviewing their security policies to ensure their applications do not leak business sensitive data. Regulators are also looking to ensure that these communications methods are auditable, mandating forensic recording of both written and spoken media in some industries.
niu can draw on our wide-ranging experience to assist with these requirements, offering an extensive portfolio of application solutions. We have strong relationships with both Microsoft and IBM, as well as a number of specialist vendors, to provide leading advice and guidance on the best way to migrate, deploy and manage these environments to meet user functional and business requirements.
With the ever-increasing demand to integrate with voice solutions, niu can also help combine collaboration solutions into existing or replacement voice infrastructure, utilising our strategic relationships with Cisco, Mitel and Avaya.
niu provide a range of onsite and hosted services to achieve collaborative solutions that are right for your business, using platforms such as Microsoft Sharepoint and Exchange, Lotus Domino, Sametime and Office Communication Server. Our broad portfolio also includes archiving and recording solutions for voice and email applications, ensuring your collaboration solution meets your every business need.
