Avanta
IT agility improves customer service
Avanta is one of the UK’s leading providers of serviced offices and business centres. Having enjoyed a period of rapid growth since its inception in 2004, Avanta now has 18 business centres located across the UK and on average, up to 400 companies requiring its services at any one time.
Objectives
- Scalable IT services and connectivity available on demand for customer sizes from 1 to 100 desks
- Ability to offer consistent quality and availability of IT and hardware
- Ability to flex and scale IT services on-demand
- Reduce costs, management and maintenance
Solution
- Managed voice and data network services
- A portfolio of services allowing customers flexibility on bandwidth, handset choice and SLAs
- On-demand connectivity and support
- Comprehensive disaster recovery services
Benefits
- Avanta can now offer network services as a value-add and competitive differentiator
- Avanta can respond fast to business needs and can re-locate a company within hours if necessary
- Backup and recovery is provided 24/7 providing peace of mind for Avanta and their customers
- Costs are flexible and visible
